LegalCove
LegalCove

Privacy Policy

Last Updated: August 14, 2026

Overview

LegalCove is owned and operated by Isla Marketing LLC (“LegalCove,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit LegalCove.com, submit information regarding a potential legal claim, communicate with us, or otherwise use our services.

LegalCove is not a law firm and does not provide legal advice or legal representation. LegalCove provides marketing, claim-intake, and attorney-matching services designed to connect individuals who may have potential legal claims with independent attorneys and law firms.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

Notice at Collection

At or before the point where you submit an inquiry, we may collect the following categories of personal information:

Identifiers and Contact Information: Name, postal address, email address, telephone number, IP address, and other identifiers you provide.

Internet or Electronic Activity: Pages viewed, referring pages, browser information, device information, IP address, interactions with our website, and related website activity.

Claim and Intake Information: Information concerning the circumstances giving rise to your potential legal claim, including relevant dates, products, services, companies, incidents, exposures, or other information you provide.

Sensitive Personal Information and Health Information: Information you voluntarily provide regarding diagnoses, injuries, symptoms, treatments, medications, medical providers, medical history, hospitalization, physical or mental health, or other health-related circumstances relevant to a potential legal claim.

We collect this information to evaluate and process your inquiry, communicate with you regarding your potential claim, connect you with participating attorneys, law firms, intake providers, and marketing partners, operate and improve our services, maintain records of consent, prevent fraud and security incidents, and comply with applicable legal obligations.

We may disclose these categories of information to the marketing partners and law firms identified on our Marketing Partners page and to service providers that assist us in operating our business. Certain disclosures may constitute a “sale” or “sharing” under applicable state privacy laws even when no money is exchanged for the personal information.

We retain personal information according to the periods and criteria described in the Data Retention section below.

Information We Collect

Contact and Identifying Information

We may collect information you voluntarily provide, including your name, telephone number, email address, postal address, and other contact or identifying information.

Health, Medical, and Claim Information

When you submit an inquiry regarding a potential legal claim, we may collect information concerning your health and medical history, including, where applicable:

  • Diagnoses or medical conditions;
  • Physical or mental injuries or symptoms;
  • Dates or approximate dates of diagnosis or injury;
  • Medical treatment or hospitalization;
  • Medications or products used;
  • Medical providers or facilities;
  • Product, substance, medication, or environmental exposure;
  • Circumstances surrounding an accident, injury, or other incident; and
  • Other health, medical, or claim-related information you voluntarily provide.

We collect this information because it may be necessary to evaluate your inquiry and determine whether an attorney or law firm may be able to assist you.

Health and medical information may constitute Sensitive Personal Information under applicable privacy laws.

Internet and Device Information

When you use our website, we may automatically receive information including your IP address, browser type, device information, referring website, pages viewed, timestamps, and interactions with our website.

We may use this information for website operation, analytics, troubleshooting, security, fraud prevention, advertising measurement, and improving our services.

Cookies and Analytics

LegalCove and its service providers may use cookies, pixels, analytics technologies, and similar technologies to operate the website, understand website usage, measure advertising performance, maintain security, and improve our services.

We may use third-party analytics services, including Google Analytics.

You may configure your browser to reject or limit certain cookies. Disabling cookies may affect certain website functionality.

Where required by applicable law, we will honor applicable browser-based opt-out preference signals as described below.

How We Use Personal Information

We may use personal information to:

  • Evaluate inquiries concerning potential legal claims;
  • Facilitate claim intake and attorney matching;
  • Connect consumers with participating attorneys, law firms, intake providers, or marketing partners;
  • Contact consumers regarding their inquiries;
  • Provide and operate our website and services;
  • Maintain records of consent and communications;
  • Monitor and improve website performance;
  • Measure advertising and marketing effectiveness;
  • Prevent fraud, abuse, and security incidents;
  • Comply with applicable laws, regulations, subpoenas, court orders, and other legal requirements;
  • Establish, exercise, or defend legal claims; and
  • Protect the rights, property, and safety of LegalCove, our users, our partners, and others.

Information Sharing and Disclosure

We may disclose personal information to:

Participating Attorneys and Law Firms. We may disclose information you submit regarding a potential claim to participating attorneys and law firms so they may evaluate your inquiry and determine whether they may be able to provide legal services.

Marketing and Intake Partners. We may disclose information to the marketing partners and intake providers identified on our Marketing Partners page when reasonably necessary to process, evaluate, route, or respond to your inquiry.

Service Providers. We may disclose information to vendors and service providers that assist us with website hosting, telecommunications, messaging, analytics, data processing, security, consent management, customer relationship management, and other business operations.

Legal and Compliance Purposes. We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, subpoenas, governmental requests, enforce our agreements, prevent fraud, or protect rights and safety.

Business Transactions. Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, sale of assets, restructuring, or other business transaction.

We do not sell health or medical information for monetary consideration.

However, certain disclosures of personal information to marketing partners, law firms, advertising providers, or other third parties may constitute a “sale” or “sharing” under certain state privacy laws even when LegalCove does not receive money specifically in exchange for the personal information.

Your Privacy Choices — Do Not Sell or Share

Residents of states providing applicable privacy rights may request that LegalCove not sell or share their personal information.

You may exercise this right through the “Your Privacy Choices” / “Do Not Sell or Share My Personal Information” link available in the footer of our website or by contacting us at:

contact@LegalCove.com

Where required by applicable law, we will also recognize and process qualifying browser-based opt-out preference signals, including Global Privacy Control (“GPC”), as requests to opt out of the sale or sharing of personal information for the browser or device from which the signal is sent.

Depending on the information available to us, a browser-based signal may apply only to the browser or device sending the signal. If you would like an opt-out request associated with additional information we maintain about you, you may submit a request through our Privacy Choices mechanism or contact us directly.

Sensitive Personal Information

LegalCove may collect Sensitive Personal Information, including health and medical information voluntarily submitted in connection with a potential legal claim.

We use Sensitive Personal Information only as reasonably necessary to process and evaluate your inquiry, facilitate potential legal representation, provide requested services, maintain security, comply with applicable law, and perform other legally permitted purposes.

We do not use health or medical information to infer unrelated characteristics about you.

Where applicable law provides a right to limit certain uses or disclosures of Sensitive Personal Information, you may exercise that right through our Your Privacy Choices mechanism or by contacting contact@LegalCove.com.

Please understand that because health and claim information may be necessary to evaluate and route a potential legal claim, limiting our ability to use or disclose that information may prevent us from processing your inquiry or connecting you with a potential attorney.

Data Retention

We retain personal information only for as long as reasonably necessary and proportionate to fulfill the purposes for which it was collected and to satisfy applicable legal, regulatory, security, and business requirements.

Unless a longer period is required or reasonably necessary:

Inquiry, contact, claim, and health-related information: Up to four years following your last interaction with LegalCove.

Consent and communication records: Up to four years, including records reasonably necessary to demonstrate consent or communication preferences.

Website logs and analytics information: Up to four years.

We may retain information for a longer period where reasonably necessary to comply with legal obligations, respond to governmental or regulatory requests, establish or defend legal claims, prevent fraud, resolve disputes, enforce agreements, or maintain required business records.

When information is no longer reasonably necessary for these purposes, we will delete, de-identify, or otherwise dispose of it as appropriate.

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information, including Sensitive Personal Information, against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

No method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Processing and Storage

LegalCove is based in the United States, and personal information collected through our website may be processed and stored in the United States and other jurisdictions in which our authorized service providers operate, subject to applicable law and contractual safeguards where appropriate.

Communications and Consent

When you submit a form through LegalCove, we may contact you regarding your potential claim in accordance with the consent you provided at the time of submission.

Where applicable, you may opt out of text messages by replying STOP and may unsubscribe from marketing emails by using the unsubscribe mechanism contained in the email.

You may also contact us at contact@LegalCove.com regarding your communication preferences.

Children’s Privacy

LegalCove’s services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without authorization as required by applicable law.

If you believe a child under 13 has provided personal information directly to LegalCove, please contact us at contact@LegalCove.com.

Where a potential legal claim concerns a minor, information may be submitted by or with the involvement of the minor’s parent, legal guardian, or other authorized person.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

  • Know whether we process your personal information;
  • Request access to personal information we maintain about you;
  • Request information regarding categories and specific pieces of personal information collected;
  • Request deletion of personal information, subject to applicable exceptions;
  • Request correction of inaccurate personal information;
  • Obtain a portable copy of certain personal information;
  • Opt out of the sale or sharing of personal information;
  • Opt out of certain targeted advertising where applicable;
  • Limit certain uses and disclosures of Sensitive Personal Information where applicable;
  • Appeal certain decisions regarding privacy requests where required by law; and
  • Exercise your privacy rights without unlawful discrimination or retaliation.

To exercise applicable rights, use the Your Privacy Choices / Do Not Sell or Share My Personal Information mechanism on our website or contact:

Email: contact@LegalCove.com

Mail:

LegalCove

610 E. Zack Street, Suite 110

Tampa, FL 33602

We may request information reasonably necessary to verify your identity and your request. Where permitted by law, an authorized agent may submit a request on your behalf.

We will respond within the time required by applicable law.

California Privacy Rights

This section supplements the remainder of this Privacy Policy and applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies.

Categories of Personal Information

During the applicable preceding period, we may have collected the following categories of personal information:

  • Identifiers and contact information;
  • Internet or other electronic network activity;
  • Claim and intake information;
  • Commercial information where applicable;
  • Inferences where applicable; and
  • Sensitive Personal Information, including health and medical information voluntarily provided in connection with potential legal claims.

The sources, purposes, disclosure practices, and retention criteria applicable to these categories are described throughout this Privacy Policy and in our Notice at Collection.

California Consumer Rights

Subject to applicable exceptions and verification requirements, California residents may have the right to:

Right to Know and Access. Request information regarding the personal information we have collected, used, disclosed, sold, or shared.

Right to Delete. Request deletion of personal information we maintain, subject to applicable exceptions.

Right to Correct. Request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing. Direct us not to sell or share personal information as those terms are defined under California law.

Right to Limit Use and Disclosure of Sensitive Personal Information. Where our use or disclosure of Sensitive Personal Information is subject to this right, request that we limit such use or disclosure.

Right to Non-Discrimination. Exercise applicable privacy rights without receiving unlawful discriminatory treatment.

California residents may exercise applicable opt-out rights through our Your Privacy Choices / Do Not Sell or Share My Personal Information mechanism.

We also honor qualifying Global Privacy Control signals where required by California law.

California Shine the Light

California residents may also have rights under California’s “Shine the Light” law regarding certain disclosures of personal information to third parties for their direct marketing purposes.

Requests may be submitted to contact@LegalCove.com with “California Shine the Light Privacy Request” in the subject line.

Vermont Residents

To the extent required by Vermont law, LegalCove will limit disclosure of personal information in accordance with applicable Vermont privacy requirements.

Requests regarding applicable privacy rights may be submitted to contact@LegalCove.com.

Non-U.S. Users

LegalCove’s services are intended primarily for residents of the United States.

If you access our website from outside the United States, you understand that information you provide may be transferred to and processed in the United States, subject to applicable law.

Transfer of Ownership

If LegalCove or Isla Marketing LLC undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction subject to applicable law.

Policy Modifications

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Updated” date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

Contact Us

Questions, requests, or concerns regarding this Privacy Policy or LegalCove’s privacy practices may be directed to:

LegalCove / Isla Marketing LLC

610 E. Zack Street, Suite 110

Tampa, FL 33602

Email: contact@LegalCove.com